Shared Ownership Pre-Sales Administrator

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Our clients are looking for a new Shared Ownership Pre-Sales Administrator to join them on a permanent basis based in their busy office in Wokingham. This is a chance to join an award-winning, national property company that is going through exciting periods of growth and that offer tailored award-winning training and development programmes at all levels.

In this Shared Ownership Pre-Sales Administrator role, day to day you can expect to:

• Picking up initial email and telephone enquiries

• Registering buyers onto the CRM system

• Sending out development information to buyers providing them details on how to apply

• Arranging for the HEC assessments to be completed by the in-house financial team

• Organising void inspections and property maintenance with the SO team local branches and external contractors

• Keeping a log of void inspections and reporting defects to our clients

• Keeping a record of keys held and sending them out to relevant branches where applicable

• Representing the company in a professional manner

• Delivering exceptional customer service over the phone and via email

• Assisting the Move Managers with admin tasks To be considered for this role, you will need the following experience and skills:

• Strong organisational and administrative skills

• Be able to work under pressure in a fast-paced environment

• Have strong & articulate communication skills

• Have good knowledge of Microsoft applications such as Excel and Word • Enjoy working within a team

• Able to prioritise work Working hours Monday to Friday 8:45 am- 5:30 pm

Some of the benefits you can expect to receive are:

· Competitive salary

· 22 days annual leave (plus bank holidays increasing by 1 day each year up to an additional 5 days of leave

· An additional 10 days holiday every 5-year service

· LRG Extras – staff discounts with a wide range of retailers

· Free 24 hours employee assistance programmes

· Staff discount on the property and financial services

· Salary sacrifice pension

· Eye care vouchers

· Family-friendly Maternity, Adoption, Paternity and parental bereavement policies

· Regular award and recognition prizes to be won

· Refer a friend bonus of up to £400

· Support and investment in gaining professional qualifications to encourage your long terms goals

9 May 2022
Estate Agent (sales)
Shared Ownership Pre-Sales Administrator
Berkshire, Wokingham