A fantastic opportunity for a dynamic individual who is looking to further their career in Property Management, based at our Head Office in Bracknell. The ideal candidate will have a minimum of 3 year’s previous property management and customer service experience.
As a Property Manager Team Leader, you will need to:
Provide a designated group of client’s with property management services encompassing renewals, repairs, deposits, and lettings accounts
Develop and build strong relationships with key clients
Liaise/negotiate between landlords and tenants
Meet and exceed both team and individual service standards
Investigate and resolve queries and problems
Liaise with third party supplier to arrange works to be undertaken
Coach and develop junior staff members of the team
Undertake weekly review meetings with agreed and designated staff
Be the first point of escalation to resolve any client care issues
The ideal candidate will:
Have excellent communication skills over the telephone
Have minimum of 3 year’s property management experience
Have accurate administrator skills
Be highly organised with acute attention to detail
In return, you can expect to receive:
Continuous exciting career and personal development opportunities
Competitive salary package
Annual incentive trips for our top performers
Full training and development from Company Directors with regular mentoring
A paid day off for your birthday after successful pass of probation
Increasing holiday entitlement from 2 years’ service