Having gained experience in Lettings, this role is an opportunity to provide an excellent service to both our client Landlords, Clients, and Tenants and to look after all aspects of the tenancy from check-in to check out. You will be working within our client's property management team in West Hampstead (ability to work 2 days from home) covering their fully managed portfolio for our client's stunning West Hampstead city-centre offices.
Dealing with any works that arise as a result of a pre-visit carried out prior to the tenancy starting.
A call to Landlords and Tenants within 48 hours of the move-in to introduce themselves and explain that they will be their contact throughout the tenancy.
Deal with all issues arising throughout the tenancy – mostly maintenance but not limited to.
Carry out all property visits on their properties, report to Landlord, raise any issues with Tenant and deal with any maintenance issues.
Liaising and raising works orders with contractors through to completion and processing of the same, including a collection of monies.
Work with our Compliance personnel to ensure that we hit our safety compliance targets on your properties by checking all relevant details on visits and liaising with Landlords and Tenants where necessary.
Negotiating deposits at the end of the tenancy.
Ensuring that the property is ready for the next tenancy and offering void management where applicable.