Our client is a 'family type' business where the owners still work on the shop floor, great pride is taken in the work they do.
Since 1991 when they opened their first office in Ash Vale whose philosophy has been to provide the best service through hard work and empathy. They now boast 8 offices in 6 locations across West Surrey and Hampshire and are dedicated to providing convenience to their ever growing number of clients.
They are looking for an Office Coordinator to work alongside their fantastic sales teams in all our 9 branches with a keen eye for detail and strong communication and presentation skills. Their Coordinators are invaluable to ensure the smooth running of their offices and most importantly, share their desire to deliver outstanding customer service every time and provide support to your active team to achieve the goals of the office.
Job Purpose:
- Assist the Sales teams and therefore allow them the scope and time to secure further business
- Ensure compliance with all relevant legislation
- Ensure that Property Particulars are well presented and approved by our clients.
- Provide outstanding service to clients and customers
- Overseeing company processes
- Reporting key data to senior management
Responsibilities:
- Assisting the Sales teams in all office processes from instruction to completion
- Aiding the advancement of our sales from sale to completion
- Updating the instruction and sales spreadsheet
- Uploading contracts onto Adobe Sign and RPS
- Ensure key info such as lease length, tax banding etc. is inputted onto RPS
- Order and monitor outstanding EPCs
- Ensure compliance with Anti-Money Laundering Regulations
- Update compliance spreadsheet and report on any outstanding matters
- Order, download and edit photos and videos
- Update Viewing information
- Email memorandum of sales to all parties
- Property housekeeping; review photos, floorplans, open day info, Rightmove
- Report on viewing feedback stats KPI’s and end of month reporting