Office Coordinator

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Role

Working alongside our fantastic Sales teams in all our 7 branches with a keen eye for detail and strong communication and presentation skills.  Our Coordinators are invaluable to ensure the smooth running of our offices and most importantly, share our desire to deliver outstanding customer service every time and provide support to your active team to achieve the goals of the office.

 

Job Purpose

Assist the Sales teams and therefore allow them the scope and time to secure further business.

Ensure compliance with all relevant legislation.

Ensure that Property Particulars are well presented and approved by our clients.

Provide outstanding service to clients and customers.

Overseeing company processes.

Reporting key data to senior management.

 

Responsible for

Assisting the Sales teams in all office processes from instruction to completion

Aiding the advancement of our sales from sale to completion

Updating the instruction and sales spreadsheet

Uploading contracts onto Adobe Sign and RPS

Ensure key info such as lease length, tax banding etc. is inputted onto RPS

Order and monitor outstanding EPCs

Ensure compliance with Anti-Money Laundering Regulations

Update compliance spreadsheet and report on any outstanding matters

Order, download and edit photos and videos

Update Viewing information

Email memorandum of sales to all parties

Property housekeeping; review photos, floorplans, open day info, Rightmove etc

Build, order and supply window cards to branch and ensure office windows are refreshed

Design and send leaflets to the printers, distribute to branch

Company Newspaper; send details to designers, proof checking

Assist with delivering to local businesses

Board ordering and auditing

Send and log referrals to recommended companies

Report on viewing feedback stats

KPI’s and end of month reporting

General office duties; ordering stationery, booking viewings, printing details, key audit etc.

Permanent
26 August 2020
Estate Agent (sales)
Administrator
Hampshire, Aldershot